Free Old Mattress Removal


Chiropedic has teamed up with Soft Landing who are Australia's Largest Mattress Recycler.

As part of this partnership Chiropedic is pleased to offer customers a Free Old Mattress Removal Service on a select range of products.

Products which offer this guarantee will be displayed in store & online with this every day deals Icon. mattress-removal-icon1.png

The Free Old Mattress Removal Service is only valid for Melbourne metro.  To see if your suburb is covered please contact your nearest store.

So how does it work?

If you have purchased a mattress which is eligible for the free old mattress removal you will need to follow these 5 simple steps:

1. Log onto

2. Follow the prompts and enter in your details including your eligible coupon code which will be your invoice number. Identified by SW_ _ _ _ _ _ .  You will also be provided with a letter which is required to be placed after your invoice Number.  For Example: SW101010A or SW010101B etc.

3. Select a suitable pickup date from the available dates for collection in your area and confirm your booking.*

4. Place your old mattress outside the night prior to your selected collection date.  Soft Landing will only collect from the kerbside and will not enter your property to remove any items**

5. Soft landing will collect your old mattress and begin the recycling process.

*It is important to note that this service is carried out separately to your Chiropedic delivery and needs to be scheduled by you.

**Failure to have your mattress out for collection or failure to place in the required location will result in your free mattress removal being voided. This is why we strongly recommend putting it out the night before to avoid disappointment.


If you have purchased a mattress or mattresses which are eligible for the free old mattress removal, then you will be entitled to have these removed for you at no cost to you.  This is a one for one service.  For example if you purchase one mattress which is eligible for the free old mattress removal, then you will be eligible for one free old mattress removal via Soft Landing.

If you have purchased a mattress from Chiropedic that was NOT identified as having a ‘Free old mattress removal’ or you wish to have additional pieces removed you can do so by calling Soft Landing and arranging this directly with them on 1800 763 852. Please be aware that there will be a charge for this service which will depend on your location.

The Recycling Process

Soft Landing recycles up to 75% of all mattress components

  •  STEEL SPRINGS - Recycled into products such as Roof Sheeting.
  •  FOAM - Recycled into carpet underlay.
  •  HUSK - Recycled into weed matting and mulch.
  •  TIMBER - Recycled into kindling, mulch and animal bedding.
  •  FABRIC - R&D, end use products such as acoustic panelling



This Free Old Mattress Removal offer is not available for the following products:

  • Clearance products
  • Mattresses not identified with the “Free Old Mattress Removal” Service Logo


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Terms and Conditions:

-Your mattress removal does NOT take place at the same time as your new mattress delivery. This is a separate service which you must co-ordinate with soft landing by going to their website as outlined above.
-You are only able to book removals as per the qty provided on your invoice.
-Mattress collections occur between 6am and 4.30pm and will only be collected from your nature strip or kerbside.
Soft landing DO NOT remove mattresses from inside your home and will only pickup if outside and ready for collection.
-As soft landing do not provide a time slot for collection it is recommended that you arrange to have your mattress out ready for collection the night before your pickup date.
-If your mattress is not in the required location on the day of collection then your mattress will not be collected and your Free Old Mattress Removal will be considered used and you will be charged for any further collection bookings.
-If you need to cancel or reschedule your collection you have until 2pm the day prior to arrange this with Soft Landings support office by calling them on 1800 763 852. Failure to do so by this timeframe will render your coupon void.
-The Free old Mattress Removal service is only available to those within a designated area within Metropolitan Melbourne and some outer suburbs. To check to see if this service is available to you please contact your nearest store and speak to one of our Sales Team Members.
Mattresses Sold through external platforms/marketplaces such as Catch are not eligible for the free old mattress removal.