What is the difference between a bed base, a bed frame, and an adjustable bed?
A bed base is the part of the bed which supports the mattress. A bed frame is a base and bedhead in one product, and an adjustable bed can be maneuvered into different positions.
What are your bed bases made from?
Our bed bases are made from solid Australian timber slat frames, and are upholstered with premium foam backed fabric.
How do I know which mattress goes with which bed base or bed frame?
Timber slats over 14cm wide can cause mildew, while solid panel timber bases should have sufficient air holes drilled so mattresses can air properly. The gaps between the slats should never exceed 10cm. We've used our expertise and knowledge in mattresses and bedding to ensure every Chiropedic bed base has been made with timber slats which meet these specifications. So you can experience the optimal support and get the most out of your Chiropedic mattress.
What sort of bed should I choose if I have back problems?
If you have a bad back, an adjustable bed is your best option. It can help target pain in your lower and upper back, as well as position you in the best reclining position for your body. People with specific back problems may benefit from sleeping at an incline of 30 to 45 degrees. This position reduces the stress placed on the lower back.
What does castor refer to?
Castors are the wheels attached to the bed base. This means you can easily move your bed around your room, to see which positions best benefit you and your space.
Do you have beds with built-in storage?
Yes! Bed bases with built-in drawers are a great way to maximise space in a smaller room. Check out our Braga beige queen base to see an example of what beds with drawers look like.
Can you deliver my bed to my home?
Absolutely. We offer several delivery options including our free express delivery across our entire range of Chiropedic mattresses and bases – excluding our Value Select Range.
This free express delivery service is for a one man delivery and is available Monday to Friday. (An express Saturday delivery is available for $30)
Other Delivery Options we offer within Metro Melbourne are:
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Value Express Delivery for a $50 Charge Monday to Friday (Add a $30 Surcharge for a Saturday Delivery)
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2 Man Standard Delivery for a $69 Charge on Wednesdays (Add a $30 Surcharge for a Saturday Delivery)
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2 Man Premium Service for a $99 Charge on Wednesdays (Add a $30 Surcharge for a Saturday Delivery)
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Outer Metro and Interstate Delivery is also available depending on location starting from just $99.
Full Delivery information can be found here.
What kind of payment options are there?
We have a range of alternative payment methods on offer for our products.
Online and in-store:
- Afterpay: Order your bed base today, and pay for it in four interest-free instalments.
- Zip: Pay nothing upfront, and choose your own payment schedule – with up to 12 months interest-free.
In-store:
- Humm: Purchase up to $3000 worth of items, and repay in 5-10 fortnightly payments. Or purchase up to $30,000 worth of items, and repay in instalments of 6-60 months. All interest-free.
- Openpay: Similar to Zip, but only available in-store, you can purchase products, interest-free, and customise your own payment schedule.
What is your warranty policy on your beds and bed bases?
Chiropedic offers our customers up to 20 years of warranty across our range of products. All ensemble bases come up with a standard 5-year warranty. If the material or workmanship of a product is faulty, we will offer to repair or replace the product. We will also cover transport costs under the terms of the warranty during the first 12 months.
Correct care is always required. This is why you should always read the manufacturer's care and maintenance instructions and follow them carefully. Warranties may be voided when the base has:
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Signs of normal wear and tear
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Has been cut, burned, or damaged by water or mould
Stains and unsanitary soil marks will also void the warranty of a bed or bed base. Warranty is not offered on clearance products or floor stock products (otherwise known as 'sold as is').
Do you offer your 7-day money-back guarantee on beds and bed bases?
Yes! Within 7 days of collecting your goods, or accepting delivery of your goods, we are happy to refund the full purchase amount should you change your mind.
There is a $129 fee if we're required to pick up the goods from you. This is valid for the Melbourne metro area and Ballarat. Alternately, you can return your products to your local Chiropedic store, free of charge. You can find our stores in:
How do I know which size bed base and mattress I should buy?
This is largely dependent on your personal preference, and the number of people likely to be sleeping in your bed.
- One child: Could comfortably sleep on a single bed. Measurement: 188cm by 92cm
- Preteen or teenager: Would sleep better on a long single. Measures 203cm by 92cm
- Teenager or young adult: Would benefit from a king single. Measures 203cm by 107cm
- Two kids, or two adults: Should share a double bed. Measures 188cm by 138cm
- Two adults: Would be more comfortable on a queen bed. Measures 203cm by 153cm
- Two adults plus a child: Would fit perfectly on a king bed base and mattress. Measures 203cm by 183cm
When you want to spend a Sunday morning in bed with the whole family, plus your furry friend, a super king bed base and mattress is your best option. Measures 203cm by 203cm.
